Privacy Policy

A simple overview of how information is handled when you enquire with PatolaLux.

Information we receive

When you contact PatolaLux, place an enquiry or request assistance, we may receive the information you choose to provide, such as your name, phone number, delivery details and enquiry information.

How information is used

Information is used to respond to enquiries, discuss product availability, arrange delivery or other services you request, and provide customer assistance.

Sharing

We do not sell customer information. Information may be shared only where reasonably necessary to provide a service you have requested, such as delivery or communication.

Data care

We take reasonable steps to protect information handled through the website and administrative systems. No internet transmission can be guaranteed to be completely secure.

Contact

For privacy-related questions, please contact PatolaLux through the website enquiry or WhatsApp channel.